Last Updated: June 2026
At Sasta Bajar, customer satisfaction is our priority. Please read our Refund and Return Policy carefully before making a purchase.
Return Eligibility
We accept return requests within 7 days of delivery for eligible products.
To qualify for a return:
- The product must be in the same condition as received.
- The product must include all accessories, adapters, cables, and packaging.
- The product must not be physically damaged by the customer.
- Proof of purchase or order confirmation is required.
Non-Returnable Items
The following items are not eligible for return:
- Products damaged due to misuse, neglect, or accidental damage.
- Software-related issues caused by third-party installations.
- Products returned without original accessories.
- Clearance or special sale items unless defective.
Refurbished Products
All refurbished products sold by Sasta Bajar are quality tested before dispatch.
Minor cosmetic wear such as light scratches may be present and does not qualify as a defect unless specifically stated otherwise.
Refund Process
Once the returned item is received and inspected:
- Approved refunds will be processed within 5–7 business days.
- Refunds will be issued through the original payment method whenever possible.
- Processing times may vary depending on your bank or payment provider.
Damaged or Incorrect Products
If you receive:
- A damaged product
- A defective product
- An incorrect item
Please contact us within 48 hours of delivery with photos or videos of the issue.
After verification, we will arrange a replacement, repair, or refund as applicable.
Exchange Policy
We offer replacement or exchange only for:
- Defective products
- Incorrect products delivered
- Products covered under warranty terms
Exchange requests are subject to stock availability.
Return Shipping
Customers may be responsible for return shipping charges unless:
- The wrong item was delivered.
- The product arrived damaged.
- The product is confirmed defective.
Cancellation Policy
Orders may be cancelled before dispatch.
Once an order has been shipped, cancellation requests may not be accepted.
Contact Us
For any refund, return, or warranty-related questions, contact us:
Website: https://sastabajar.in